Terms, Conditions & Returns

 

 

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Thank you for visiting our sites.  These terms and conditions are in place for all of our brands including: MelisaNielsen.com, WaldorfEssentials,com, ParentsWhoTHRIVE.com, PeacefulFoundations.com and ALittleGardenFlower.com. Using the term "this website" applies to all the sites named. 

​​​​​​​By accessing this website, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

 

USE 

Thinking Feeling Willing ~ This is an amazing program.  It only works though if you are committed to working.  I match my energy to your effort, let’s work together to help you make big changes for you and your family!

There are no refunds for this program. Memberships are non-transferable  You may not share your log in details with anyone outside of your own family without written permission from us.  If you are caught selling or attempting to sell your membership, your access will be revoked.  If you are caught selling paper copies that are not our bound copies that come from our publisher your access will be revoked. This is a single person license, NOT a transfer of title.  You may not alter any of this work.  You may not use this work for a group unless you are a TFW Leader and have permission.  You may not use the materials for public display or production without our written permission.  You may not host our materials on your server.  You may download the materials for your own personal use unless other permission is given.  You may not give our materials out to other teachers in your school.  A school license for the program can be obtained by contacting us directly.  

 Violation of these terms will result in termination of your single person license and no refund will be given. 

Basically, don't be a jerk. Don't make copies for your friends and don't send your favorite bits to your bestie.  Your bestie can buy a membership as well - in fact you could become an affiliate and take her out to lunch with your bonus!

 Early Childhood & Kindergarten ~ There are no refunds on this product. This is an online intensive program and we can not offer refunds so please look at our samples before purchasing and making a decision.

If you are selling a hard copy , please advise your buyer that they will need to have proof of purchase from you.  Upon selling it, your access to the curriculum and content will be removed and if your buyer wants the online access, they will need to purchase it from us.  It is $75.  They can request it and send their proof of purchase with your full name and email to us HERE.

 eBooks, MP3′s, streaming video & workshops ~ There are no refunds or exchanges on eBooks, digital workshops, eCourses, streaming content or on line intensives.  We make every effort to describe these well.  Please ask questions before buying and see our samples, they are a really good way to get a taste of our work.

There is NO reselling or gifting of ebooks, workshops or any streaming content.  It is a single user product. You may print a copy of the eBook for yourself but you may not sell that copy.  Line your birdcage or cat pan with it, but do not resell it, please. You may save a copy to your computer.  You may make a backup copy of these files for yourself only.

If you would like to give ebooks as gifts, please contact us for a gift certificate.

Consulting/Coaching ~ There are no refunds on consulting, however, if you have unused consulting hours, we can exchange them for other store products.

 

BEING ACCOUNTABLE & KEEPING CONFIDENCES
Coaching is a very personal endeavor. It takes commitment on our end and also on your end.  Sometimes accountability is painful and frustrating.  Sometimes it is exciting and expanding.  Sometimes you don't get the results you want.  Sometimes you get results that are better than you could have imagined.  Your success is completely dependent on you, your partner and the actions you both take to move forward.  We work hard to tailor experiences to your specific needs.  We may at times need to dig a little deeper to have the information we need to help you.   We will ALWAYS keep your personal information personal. Integrity is very important to us.
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Hard copy items ~ We no longer carry hard copy books in our store.  These are available through our publisher.   If you have trouble with your order from Lulu.com please contact them directly. We do not take returns on hard copy items.  If you have made a purchasing error try swapping or selling it in a Waldorf Facebook group.

Availability ~ We want you to always have access to your products.  Of course, that will vary depending on your purchase.  If you purchased an eBook or podcast, the safest way for you to keep track of them is to save them in a folder on your computer or put them on a memory stick.  We make every effort to replace links for you when needed, however, it is really helpful for us if you can also give us a purchase date and email you purchased with.  With our new site, we don’t have access to many older store files, helping us with a date or invoice number is very helpful and makes it quicker as we hunt for it on our end. If we change a link to a streaming product, we will make every effort to let you know through email. Unfortunately, email is not always reliable, so please feel free to contact us if you have trouble.

Charter School ~ We work with many schools throughout the United States.  If you want your school to use us as a vendor just have them contact me and we can set it up.

​​​​​Schools using our curriculum ~ We work with several schools that use our curriculum.  Because of the nature of a school, we ask that you purchase a hard copy of our materials or that you contact us about an agreement with your school.

We do not guarantee that our downloads will work with Kindle or iTunes or other propriety software. Our audio downloads are
mp3 format.

 

​​​​​​​​​​​​​​Please note: If you opted for a payment plan, you are required by law to complete your payment plan. We reserve the right to seek recovery of any monies remaining unpaid via our Collection Agency. If you have any questions about our Refund and Return Policy, please send an email to [email protected] and we will be happy to assist you.

We know that sometimes all these rules can be a downer.  We are sincerely sorry if we fall short of your expectations.  Our goal is to continually strive to do better and work harder than before. Please realize that we are a small company.  We strive to answer email timely and to meet the needs of our clients and customers.  When you support Waldorf Essentials, you are supporting families that probably aren't too different than your own. We have budgets and babies and children to homeschool. As we have grown we also have other families that help us.  Your support is appreciated.   We do make every effort to work with you when there is a problem and only ask that you do the same.

We make every effort to help you enjoy our products. Please feel free to contact us if you have questions. We love happy customers… this depends a lot on how customers feel when they come to shop with us… please be in a good and  a happy place. Peace abounds. Blessings!

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